FAQ and troubleshooting

Find the symptom you see. Each article explains what it means and what to do.

• The card is not found after the installation
• "Custom element doesn't exist" or a configuration error appears
• The card shows the old version after an update
• The card says it is waiting for the integration
• The plan is empty
• The sidebar entry is missing
• Icons are missing
• Saving says the plan changed meanwhile (conflict)
• The card is slow or choppy
• A light does not glow in the colour I expect
• A rule does not apply
• Some texts are not translated
• Something else does not work